Managing by request and promise

If the people in your team really trust each other, you can push yourselves to bigger results through an approach I call “Managing by Request and Promise”. The secret sauce is the ability to say no …

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Tackling tumbleweeds

You tell your team your big plan. “Any questions?” you ask, and all you get is blank stares. Your heart races. You really need them on board but they’re looking at you like you’re on another planet. Here’s a tip.

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Feed back often, good and bad

If you’re giving feedback only when there’s a problem, you’re going to look unappreciative and petty, which is not a good look. Some ideas here …

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Brutal facts

Is anybody scared these days? The wheels seem to be coming off the bus. But there are ways of keeping your nerve in chaotic times. Use this technique to respond to brutal facts.

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How to criticise

Some while back I found this deceptively simple method for giving challenging feedback. The beauty of it is, it’s helpful and nothing else.

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What are you actually doing?

There is only so much time in the day, and if you’re not doing the necessary things only you can do, it’s time to delegate.

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Don’t email

It’s a weak, low-bandwidth medium. If you have to get something done, you need to see your words going in, and the other needs to see your words coming out. Here’s why …

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Radical accountability

When did we last look up from the day-to-day to the horizon, to spot the big opportunity, or the looming risk, and thought hard about how we’re spending our days in relation to that?

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