Yes, you can refine your management skills. Here are 11 tips

I seem to have just one gear in my approach to work, life and cycling: flat out. I’ve always been like that.

Recently, however, I’ve tried another gear for cycling based on the advice of my coach, Chad.

He told me that most riders don’t dedicate conscious effort to skill refinement, especially those who put in insane miles or bury themselves with high-intensity intervals.

He wanted me to aim for that next level up because I’ll reap more dividends for the time I spend in the saddle, so that’s what I’m doing, and it’s paying off.

Reflecting on that, I’d say the same is true in business, especially at the management level in construction.

For 45 years I’ve worked alongside countless enthusiastic, determined, committed people who work flat out, day in, day out, making hard-won progress.

For many, this is done at great personal sacrifice to get the job done.

Energy and commitment to the cause is not in doubt but, following Chad’s lead, is enough conscious effort put into management skill refinement in construction?

I mean conscious, deliberate and sustained effort into management skill refinement?

I’d say that, at best, it’s rare. Normally it’s just assumed you can do your job optimally, and so can your people.

What do you mean, skill refinement?

Since lockdown, I’ve been cycling indoors on my Wahoo Kickr turbo trainer, using an app called TrainerRoad.

Chad comes with the app, so he’s there talking to me from the screen in front of the handlebars.

TrainerRoad takes me through eight-week blocks of training. Each block starts with a fitness test and ends with a week of sessions at an easier pace dedicated to conscious skill refinement.

The weeks in between are constant hard work, though Chad throws in lots of skill refinement drills so I’m frequently applying them while under strain.

(I wonder sometimes if they are to distract from the agony.)

In cycling, skill refinements include things like “Kick and Pull”, where you lightly kick over the top of the pedal stroke and pull back across the bottom.

Also, deep breathing from the gut and watching knee alignment at the top of the pedal action.

Also, curiously, smiling, even under serious load, because a grimace affects your whole body!

I’ve been cycling hard for over 50 years but, with Chad’s coaching and the rigour of conscious, sustained skill refinement, I feel I’m now at my cycling best.

And my fitness tests at the start of each eight-week block are showing steady improvement in my hard numbers.

What would skill refinement for managers look like?

Off the top of my head, here are 10 suggestions:

  1. Working at the right level, the level you’re paid to work at, not meddling in stuff a pay-grade or two down because it’s what you used to do and it’s still your comfort zone;
  2. Holding to values, tough ones, even when it gets tricky;
  3. Enabling effective meetings that help everybody in them do their jobs instead of wasting their time;
  4. Getting and staying grounded and centered through roller-coaster days;
  5. Creating psychological safety in your team and organisation;
  6. Working ‘on’ your team, consciously, so its performance improves all the time;
  7. Handling under-performance effectively;
  8. Setting and getting buy-in for stretching goals;
  9. Delegating effectively, again and again;
  10. Using MS Teams well or, even better, Zoom (it’s so easy to do this right but so many get it wrong).

Acquiring and refining these and other skills is an ongoing obligation for effective managers, because the workplace is constantly changing.

(Hint: That’s why CPD stands for “continuing professional development”.)

Wait, you said 11 tips? That’s 10 …

Yes, the eleventh is a great place to start in refining your management skills.

It’s a new online course we’ve developed for the CIOB Academy on the essentials of a coaching style of management, called “Coach for Results”.

We saw a lack of good CPD opportunities for managers in construction about management itself, so we created this low-cost programme to give managers a powerful tool to boost engagement, excitement and capability in their people.

It’s actually a good way to start doing many of the 10 things listed above.

You do it in your own time and practice what you learn with in-work assignments.

And the best thing is, you do it with other people on a learning platform.

There’s also an alumni community, so you can maintain contact with other participants you meet along the way and work together on conscious skill refinement after the course is over.

You can find out all about it here.

Unfortunately, there’s no Coach Chad, but I’ll be accompanying you on your journey.

Oh, and please invite your people to sign up too; the more the merrier and the bigger the impact for you, them and the industry.

2 Comments

  1. Jonathan Clemson on 13th April 2021 at 3:08 pm

    Hi Dave, hope you’re keeping well. It certainly sounds like it!
    I’m liking the analogy between cycling hard and working hard. It is indeed very true (and I’m no better) that we focus too much on going flat out all the time and trying to ‘beast’ our previous numbers, whether that’s a work thing or a cycling thing. I’m surrounded by people who are always pushing for constant improvement – and I don’t have a problem with this – ‘we need an extra 2% on gross margin’, ‘I want to push my FTP up another 10 Watts’ and so on. Improvement is good and necessary, but not at the cost of completely exhausting yourself. Sometimes it’s just as valuable to pause and take stock, think about things a bit differently. Whether it’s having that extra chat with the customer about how you can achieve an outcome more effectively, how you can help one another etc., or watching the ‘peanut’ of pedal stroke efficiency on my Wattbike, achieving a smoother power output through the full pedal revolution… reminiscent of the ‘marginal gains’ approach that Dave Brailsford brought to Team Sky at the time.
    Very thought-provoking article. Cheers!

    • Dave Stitt on 4th August 2021 at 8:01 am

      Completely agree Jonathan. A few weeks ago I was run down but still did my regular ramp test. My FTP went down by 1 Watt. My constant upward trend over the last 18 months was halted. I was disappointed, mainly cos I knew I bailed earlier than I could have. I have since cranked it up, wrong thing to do, though now have eased back – alternating one week cycling and one week swimming, though swimming is just about as hard though in a different way. Probably should take a week off.
      Read ‘work’ for all of that, the two run in parallel.
      Hope you are well,
      Regards,
      Dave

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